Shipping & Delivery Policy

Website: quranasan.net
Organization: Quran Asan Tehreeq
Contact Email: info@quranasan.net

At Quran Asan Tehreeq, we aim to process and deliver your orders as efficiently as possible. This Shipping & Delivery Policy explains how we handle order processing, shipping timelines, delivery expectations, and related matters.

1. Order Processing

All orders placed on quranasan.net are subject to confirmation and availability.

Orders are typically processed within 1–2 business days after order confirmation. Orders placed on weekends, public holidays, or outside business hours may be processed on the next business day.

Please note that order processing time is separate from delivery time.

2. Shipping Coverage

We currently deliver to locations within Pakistan, unless otherwise stated on our website.

If international shipping becomes available, it will be clearly mentioned on the website along with applicable shipping charges and estimated delivery times.

3. Delivery Time

Estimated delivery times may vary depending on your city, region, courier service, product availability, and external conditions.

Typical delivery estimates are as follows:

These delivery timelines are estimates only and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipping charges may vary based on:

• Delivery location
• Order size or weight
• Promotional shipping offers
• Courier rates

From time to time, we may offer free shipping on selected products, order values, or promotional campaigns.

5. Order Confirmation and Tracking

Once your order is successfully placed, you may receive an order confirmation by email, SMS, phone call, or another available communication method.

If tracking is available for your shipment, we may provide tracking details once the order has been dispatched.

6. Delays in Delivery

While we do our best to ensure timely delivery, delays may occur due to factors beyond our control, including:

• Courier service issues
• Weather conditions
• Public holidays
• Political or regional disruptions
• Remote delivery locations
• Incomplete or incorrect address information
• High order volumes

In such cases, delivery may take longer than the estimated timeframe.

7. Incorrect Address or Contact Details

Customers are responsible for providing accurate and complete shipping information, including:

• Full name
• Correct delivery address
• Valid phone number
• Email address where applicable

We are not responsible for delays, failed deliveries, or extra charges resulting from incorrect, incomplete, or unreachable contact or address information provided by the customer.

8. Delivery Attempts

Our courier partners may attempt delivery multiple times depending on their policy. If a customer is unavailable, unreachable, or refuses delivery without valid reason, the order may be returned or canceled.

In such cases, we reserve the right to:

• Charge additional shipping fees for re-delivery
• Cancel the order
• Deduct non-recoverable courier or handling charges where applicable

9. Damaged, Missing, or Incorrect Deliveries

If you receive an order that is damaged, incomplete, or incorrect, please contact us within 15 business days of delivery at info@quranasan.net.

To help us resolve the issue quickly, please share:

• Order number
• Name and contact details
• Description of the issue
• Photos of the package and product, where possible

Such cases will be handled according to our Return & Refund Policy.

10. Cash on Delivery and Refused Orders

If Cash on Delivery is offered, customers are expected to accept the order once it is placed unless there is a genuine issue with the order.

Repeated refusal of confirmed orders may result in restrictions on future orders or cancellation of Cash on Delivery eligibility.

11. Partial Deliveries

In some cases, an order may be shipped in parts due to stock availability, packaging requirements, or operational reasons. If this happens, we will make reasonable efforts to inform you where possible.

12. Force Majeure

We shall not be held liable for delays or failure to deliver caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, government actions, or technical failures.

13. Contact Us

If you have any questions about shipping or delivery, please contact us at:

Quran Asan Tehreeq
Website: quranasan.net
Email: info@quranasan.net